WCI has expertise in the following technologies, analytical functions and related services and methodologies.

Data Warehousing

• Logical and Physical Design
• Database Administration
• Database Optimization
• Data Modeling
• Application Integration

Enterprise Reporting Solutions

• Business Objects
• Cognos
• Microstrategy
• Brio
• Crystal Decisions
• Web Focus
• SAS

Multi-Dimensional / OLAP

• Hyperion Essbase
• MS OLAP (online and local processing)

Programming languages

• ASP
• JSP
• J2EE
• Javascript
• VBA
• .NET
• C #

Business Application Integration

• ERP (Enterprise Resource Planning)
• CRM (Customer Relationship Management tools)
• SFA (Sales Force Automation)
• SCM

Infrastructure and Technical Architecture

WCI supports the policies and architectural strategy of the client. We will, where needed, recommend multiple environments based on infrastructure and strategic goals.

Training

• Technology transfer. Classroom, documentation, system manuals and administration training are tailored to individual needs.
• System strategy and growth. We review the system and tactics for anticipated growth to ensure the system is optimized. Examples: reindexing database schemes as the database and the data set grow; recommendations for future enhancements based on past experience or needs made known during development.
• End user adoption. We apply the same processes as in Technology Transfer above.
• One-on-One Coaching. We assist users in learning to get the data they need, using the environment in the most efficient and logical manner. Unlike other, more generic classroom training, online help, or "how to use the system" techniques, it is designed for the individual by the people who built the system.

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